At StayGlow Shop, your trust is our priority. We are committed to protecting your privacy and ensuring your personal information is handled responsibly. This policy explains how we collect, use, and safeguard your data when you shop with us online.
Information We Collect
- Identification & Contact Information: Name, email address, billing/shipping address, and phone number.
- Payment Information: Securely collected credit/debit card details and billing/shipping data for order processing.
- Purchase History & Preferences: Details of products you view or purchase, used to refine recommendations.
- Website Usage Data: IP address, browser details, and activity collected via cookies and similar technologies.
- Communications: Emails, inquiries, reviews, or messages you send us.
How We Use Your Data
We use personal information to:
- Process Orders: Purchases, deliveries, returns, and refunds.
- Personalize Experiences: Tailor product recommendations and marketing communications.
- Protect Transactions: Detect and prevent fraud or unauthorized use.
- Improve Services: Analyze shopping behavior to enhance collections and site functionality.
- Comply with Legal Obligations: Maintain records and meet regulatory requirements.
Sharing Your Information
We never sell your personal data. Information may be shared with:
- Trusted Service Providers: Payment processors, shipping carriers, and technology partners.
- Marketing Partners: For tailored promotions and analytics.
- Legal Authorities: If required by law or to protect rights and security.
Cookies & Tracking
We use cookies to:
- Save your preferences.
- Improve site performance.
- Deliver personalized recommendations.
You may disable cookies in your browser, though some features may not work as intended.
Your Rights
Depending on your location, you may:
- Request access to the data we hold.
- Correct or update your details.
- Request deletion of your information, within legal limits.
- Opt out of marketing via unsubscribe links in our emails.
Data Retention
We retain personal data only as long as needed to provide services, process orders, or meet legal requirements.
Contact Us
For privacy-related inquiries or requests, please contact:
StayGlow Shop Privacy Team
📧 support@stayglowshop.com
