Shipping & Returns

At StayGlow Shop, every order is more than a purchase — it’s a promise. From the moment you click checkout to the moment your piece arrives, we treat your delivery like a treasure being carried home.

---

Shipping Information

• Processing Time: Like carefully wrapping a gift, we prepare your order within 1–3 business days.
• Delivery Time: Your package then begins its journey, arriving in 3–8 business days, depending on your location.
• Tracking: Think of it as a guided path — you’ll receive a tracking number so you can follow your item every step of the way.
• Carriers: We work with trusted couriers, because elegance deserves reliable hands.
• International Shipping: At this time, we deliver exclusively within the United States.

---

Returns & Exchanges

We want every StayGlow piece to feel like it was meant for you. If it isn’t, returning it is simple and effortless:

1. Request → Contact support@stayglowshop.com within 30 days of delivery. Consider it the first step in returning the piece to its home.
2. Return → Send the item back unused, in its original packaging, with all tags intact — like restoring it to its showroom form.
3. Refund/Exchange → Once inspected, we’ll issue a refund to your original payment method or arrange an exchange. Like a second chance to find your perfect match.

---

Important Notes

• Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
• To ensure your piece’s safe return, we recommend using a trackable shipping method — like leaving a trail of breadcrumbs.

---

Contact Us

Luxury should never feel distant. Our customer care team is here to help:
📧 support@stayglowshop.com
📲 Instagram DM: @stayglo_ww